Privacy Policy

Effective Date: July 9, 2026

INTRODUCTION

LS & B.E.R.M. SOLUTIONS INC. ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing products, requesting services, or communicating with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information.

INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide when placing an order, requesting a consultation, scheduling services, completing contact forms, subscribing to communications, or otherwise interacting with our website.

This information may include your name, business name, email address, telephone number, mailing address, service location, payment information processed through our secure payment provider, and any additional information you choose to provide regarding your project or inquiry.

When you participate in SMS communications, we may collect your mobile phone number, your name if provided or associated with your account, the content of messages exchanged, your opt-in and opt-out status, and the dates and times of communications.

We may also automatically collect certain technical information including your IP address, browser type, device information, operating system, pages visited, referring websites, and website usage information through cookies and similar technologies.

HOW WE USE YOUR INFORMATION

We use your information to process orders, provide products and services, schedule appointments, communicate with you regarding your requests, respond to customer service inquiries, process payments, improve our website, maintain business records, comply with legal obligations, and provide customer support.

We may also use your information to send order confirmations, appointment reminders, service updates, important account notifications, and communications you have requested.

If you have provided consent, we may also send promotional communications that you may opt out of at any time.

SMS COMMUNICATIONS

If you voluntarily opt in to receive SMS messages from LS & B.E.R.M. SOLUTIONS INC., you agree to receive text messages relating to customer care, appointment reminders, scheduling updates, order notifications, service communications, and other information directly related to your relationship with our business.

Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS communications at any time by replying STOP to any message.

For assistance, reply HELP or contact us directly using the information provided below.

Your consent to receive SMS messages is not a condition of purchasing products or services.

HOW WE SHARE INFORMATION

We take your privacy seriously.

We do not sell, rent, or trade your personal information.

SMS consent is not shared with third parties.

We may share limited information only with trusted service providers that assist us in operating our business, including payment processors, website hosting providers, scheduling platforms, shipping providers, email service providers, technology vendors, or professional advisors. These providers may only access information necessary to perform services on our behalf and are expected to maintain appropriate confidentiality and security.

We may also disclose information if required by law, legal process, court order, or to protect our legal rights or the safety of others.

PAYMENT PROCESSING

Payments made through our website are securely processed by third-party payment providers, including Stripe. We do not store complete payment card information on our servers. Payment information is handled according to the payment processor's own security and privacy practices.

COOKIES AND WEBSITE ANALYTICS

Our website may use cookies and similar technologies to improve functionality, remember preferences, analyze website traffic, and enhance user experience.

You may disable cookies through your browser settings; however, some website features may not function properly.

DATA SECURITY

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to provide services, complete transactions, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business records.

YOUR PRIVACY RIGHTS

Depending upon your jurisdiction, you may have the right to request access to your personal information, request corrections, request deletion where legally permitted, or withdraw previously granted consent for certain communications.

We will respond to applicable requests in accordance with governing law.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage users to review the privacy policies of any third-party sites they visit.

CHILDREN'S PRIVACY

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly take appropriate steps to remove it.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology. Updated versions become effective immediately upon publication unless otherwise stated.

CONTACT INFORMATION

If you have questions regarding this Privacy Policy or our privacy practices, please contact us.

LS & B.E.R.M. SOLUTIONS INC.

733 3rd Ave Floor 16 Suite 1038

New York, NY

Email: [email protected]

Phone: (646) 263-4331

SMS TERMS OF SERVICE

By opting into SMS from a web form or other communication method, you agree to receive SMS messages from LS & B.E.R.M. SOLUTIONS INC. These messages may include customer care communications, appointment reminders, scheduling updates, order notifications, and related service information. Message frequency varies.

Message and data rates may apply. Reply HELP for assistance. Reply STOP at any time to opt out of future SMS communications.